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The Hosting Heroes - Our Story

Our Story

We've been hosting websites since 2002 — back when uploading your files meant dialling an 0845 number on a 56k modem. Fast forward to today and we look after thousands of clients around the world, including hundreds of resellers who build their own businesses on our platform — and there's not a 56k modem in sight.

The Hosting Heroes brings together several much-loved UK hosting brands under one roof, uniting decades of combined experience into a single team with one standard: hosting we'd be happy to run our own businesses on.

The Hosting Heroes is the proud home of
Cyberhostpro EZPZ Hosting Reyaltec Bargain Hosting UK Web Hosting Services Yeti Host
20+Years of hosting experience
700+5-star Trustpilot reviews
<1hrTypical support response
100%UK data centres & team

Built On Serious Hardware

You get what you pay for in hosting — so we only buy the best

HPE ProLiant servers with NetApp storage
HPE ProLiant Servers with NetApp Enterprise Storage
The latest Microsoft Windows Server and SQL Server
The Latest Microsoft Windows Server & SQL Server
SmarterMail Enterprise email
SmarterMail Enterprise Email Platform

The hosting industry is saturated with companies offering crazy amounts of resources for 99p — and one saying always lives up to its name here: you get what you pay for. We only run high-quality, high-performance HPE ProLiant servers backed by dedicated NetApp enterprise storage, and we reinvest in our infrastructure year after year. We never buy the cheap alternatives that need their broken parts replacing within a year — and we always run the latest software our platforms support, kept patched and up to date for you.

The Hosting Heroes - Built On Serious Hardware

More Reasons To Choose Us

We could write about these for eternity, but we know your time is valuable — so here's the short version.

All-in-one hosting packages
An All-in-one Package
Our hosting packages contain everything you need to run your website properly — web space, email hosting, DNS, free SSL certificates and everything else to get you online.
Excellent technical support
Excellent Technical Support
Our support heroes are available 7 days a week by live chat and ticket, with a typical response time under an hour. We know a downed website can be crippling for a business, so we aim to resolve your problem as fast as humanly possible.
A UK company
We're a UK Company
Unlike many hosts, we don't take your money and put you on a cheap, distant server that slows your website to a crawl. We're based in the UK, as are all of our servers and our on-shore support team.
High performance networks and hardware
Always Reinvesting
We constantly reinvest in our hardware and network to bring you the best possible service at the lowest possible cost. When we upgrade, you benefit — and we'll help you switch, too.

Perfect for WordPress

There's no question about it — WordPress powers the internet. It's fantastic when it's done right, but one thing many people forget is keeping it up to date: if you don't update WordPress, your plugins and your themes regularly, you'll get hacked regardless of who hosts it.

  • Our WordPress manager automates updates for you, keeping WordPress, plugins and themes up to date.
  • As heavy WordPress users ourselves, we know exactly what makes it perform at its peak — so our servers come tuned for WordPress with LiteSpeed caching built in.
  • Every plan includes daily backups, so even a bad update never becomes a disaster.

Company Details

  • Company registered address:
    5th Floor, 401 Faraday House, Faraday Street, Birchwood Park, Warrington, England, WA3 6GA
  • Company registration number:
    06504860
  • Company VAT number:
    GB 926-7806-90
The Hosting Heroes - Company Details

Rated Excellent by our customers

Trustpilot

  • They've been faultless

    “I've been with Hosting Heroes for what seems like decades now. I've honestly never known real human support be so responsive, so fast and so… human. Five stars for a service that's never gone wrong, and support who are second to none when I mess up.”

    P Patrick Ward 5-star Trustpilot review

  • Awesome company!

    “I've been with The Hosting Heroes since day one, having moved over when they were EZPZ, and I can honestly say they are amazing! Great pricing and the service is second to none — I can't recommend them highly enough.”

    M Matt Enfield 5-star Trustpilot review

  • I love this company

    “I needed help updating my DNS settings and Paul sorted it out immediately — then checked in during the evening, on a Saturday, to make sure it was all working. Thanks — you are my heroes!”

    R Rob Holmes 5-star Trustpilot review

  • Premium service, no premium price

    “If you're looking for affordable, rock-solid hosting with great support and customer service, look no further than Hosting Heroes. A premium service without the premium price tag.”

    D Dave A 5-star Trustpilot review

  • Over 10 years a customer

    “I've been a customer for over 10 years. The support is outstanding — always a prompt reply, very helpful and competent. Very happy with them, and I'd recommend them to anybody looking for great web hosting.”

    S Swedworks 5-star Trustpilot review

  • Excellent technical support

    “Paul provided excellent technical support throughout, staying with us until our issue was fully resolved. It was refreshing to get ticket and live chat responses from knowledgeable technical staff who could actually diagnose and fix the problem.”

    C Chris F 5-star Trustpilot review

  • Nearly 20 years — truly heroes

    “I've been with this company for nearly 20 years and would highly recommend them. Any issues I've had have been dealt with by the team with efficiency and speed — they go the extra mile. Truly heroes!”

    N Nicholas Sunderland 5-star Trustpilot review

  • Absolutely brilliant

    “I've been with Hosting Heroes for a few years. They have been absolutely brilliant. As a small business owner, I can utilise their knowledge and experience, which is priceless.”

    C Claire 5-star Trustpilot review

  • Just use them

    “Genuinely outstanding tech support. Just use them.”

    B Bob Beck 5-star Trustpilot review

  • Very good hosting platform

    “A very good hosting platform — far better than my previous one. Easy to use, renewal reminders well in advance, and based on British soil with real tech support people who provide any required support.”

    A Anthony Morley 5-star Trustpilot review

  • Prompt attention — even on a Sunday

    “Prompt attention — immediate, on a Sunday morning! — to a troublesome PHP update. I've used Hosting Heroes for many years and have always found their technical support first-class.”

    J John Ainslie 5-star Trustpilot review

  • Fast, friendly support

    “I've been with Hosting Heroes since they merged with EZPZ Hosting — too many years to remember! Their support has always been fast, with replies that are easy to understand and based exactly on what was asked.”

    W Wendy Hearn 5-star Trustpilot review

  • I honestly can't fault them

    “Their customer service is incredible, and I've yet to encounter a problem they haven't solved. If you're after a reliable hosting provider and none of the big companies appeal, give Hosting Heroes a go. You won't regret it.”

    T Tecc 5-star Trustpilot review

  • Help whenever I need it

    “I used to build business websites professionally, but I'm now a few years into retirement and increasingly out of the loop. The guys at Hosting Heroes have helped me across the street every time I've needed it. Highly recommended.”

    A Andrew Wrigley 5-star Trustpilot review

  • First-class, five-star hosting

    “First-class, friendly support staff. They recently helped me transfer a client's hosting to my account — there was no downtime and everything came across perfectly. I wouldn't use anyone else to host my websites.”

    C Chris Furness 5-star Trustpilot review

  • First class through our migration

    “The guys at Hosting Heroes are first class — I wouldn't hesitate to recommend them. During the recent server migration they persevered with some very old websites that really needed to go to website heaven, and got them working. Thank you!”

    S Stewart 5-star Trustpilot review

  • Excellent service, again!

    “I had such good service today that I felt compelled to write again. They always solve any issue I have on the same day, usually within hours. It's nice to see that for some companies, customer service is not a thing of the past.”

    A Andrew Williams 5-star Trustpilot review

  • Consistently excellent

    “I've been a customer for several years and the level of service has remained consistently excellent. The support team responds promptly and approaches every situation with patience and dedication.”

    F Farrukh S. Ansari 5-star Trustpilot review

  • Beyond expectations

    “Whenever I need support, the team answer quickly and often go beyond the normal support expectation to solve the issue for me — which other hosting companies rarely do.”

    P Pete 5-star Trustpilot review

  • Superb uptime, superb support

    “Uptime is superb and the support is second to none. When my Outlook connection had a problem after a server upgrade, real-time support was available and we got it sorted with real people. Been with them for decades — highly recommended.”

    B Brendan Greene 5-star Trustpilot review

  • Helpful and knowledgeable

    “Very helpful and knowledgeable staff. I needed help creating some backups; the support team replied quickly and provided them for me without any problems.”

    R Roger 5-star Trustpilot review

  • A joy to deal with

    “Excellent service — quick and accurate in diagnosis, no issue is too much. They are untouchable in their industry and a joy to deal with.”

    D David Hawkins 5-star Trustpilot review

  • A superb company

    “A superb outfit — nothing is too much trouble.”

    T Tim Hedgley 5-star Trustpilot review

  • Very satisfied

    “Very good help and advice. Easy to communicate with, quick to respond. Very satisfied.”

    D Dan 5-star Trustpilot review

  • Problem solved promptly

    “We had a problem with our email settings after a migration. They responded fast and the problem was solved.”

    S Stefan Stoyanov 5-star Trustpilot review

  • Always very helpful

    “They are always very helpful at Hosting Heroes. Thanks guys and girls!”

    L L Miller 5-star Trustpilot review

  • Fantastic service

    “Fantastic service, especially from Paul J.”

    A Andy Whyte 5-star Trustpilot review

  • The support is what counts

    “I've never paid too much attention to what this hosting costs, because the great, rapid support dealing with any issue that arises is what counts most.”

    N NAD UK 5-star Trustpilot review

  • Quick and knowledgeable

    “Always quick to respond, and very knowledgeable and helpful.”

    M Martin 5-star Trustpilot review

  • Best support team

    “Best support team.”

    A Attila Nagy 5-star Trustpilot review
Read all our reviews on Trustpilot

Need Help?
Contact our friendly team

Our highly skilled technical support agents are available to answer your questions 7 days a week through live chat and support ticket with a typical response time is under 1 hour. Having issues with your website or just need some advice? Contact us today and we'll be happy to help!

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